Extended Warranty Live at Expert Hellas

Protection That Doesn't End With the Manufacturer's Warranty

As retailers look for smarter ways to protect both customers and revenue after the till, extended warranty coverage is becoming a natural extension of the retail experience — not an afterthought sold separately at checkout.

Extended Warranty at Expert Hellas

This shift is now reflected in our collaboration with Expert Hellas, part of the Expert Group and one of Greece's leading electrical and electronics retail networks. Through the partnership, Expert customers can extend the protection on their home electrical and electronic devices beyond the manufacturer's warranty — for up to five years from the date of purchase, covering both new purchases and devices already in use for up to 18 months.

Value for Customers and for Expert

For customers, this means repair costs — labor, parts, and transport — are covered with no out-of-pocket expense, and if a device can't be repaired, they're compensated directly instead.

For Expert Hellas, it means a new, easy-to-sell product layered onto their existing systems, and a new revenue stream that grows with every device sold.

Fast, Seamless Integration

The solution integrates directly into Expert's existing ERP systems, with claims managed end-to-end by Wallbid — from assessment, assisted by AI, through repair or compensation — via a nationwide network of partner repair centers.

Looking Ahead

This partnership is one of the first live deployments of RetailSure360, Wallbid's solution for retail and e-commerce. As more retailers look for ways to protect revenue and deepen customer relationships beyond the point of sale, embedded, digital-first protection like this is likely to become a standard part of the retail experience.