Seajets and Wallbid expand their partnership with the launch of Refund Guarantee Plus, the first CFAR ferry ticket guarantee in Greece

What if you could cancel for any reason?

Most travel protection products come with a list of covered reasons. An illness. An accident. A documented emergency. You get compensation — but only if your situation fits the criteria.

CFAR, or Cancel for Any Reason, works differently. No covered reason required. No documentation to submit. If you need to cancel — for whatever reason — you're covered.

This is exactly what Seajets passengers can now access through Seajets Refund Guarantee Plus, powered by Wallbid: the first Cancel for Any Reason ferry ticket guarantee offered by a ferry company in Greece.

Building on an industry first

When Wallbid and Seajets launched the Seajets Total Refund Guarantee in October 2025, it was the first digital Ticket Cancellation Guarantee ever offered by a ferry company in Greece — giving passengers financial protection against specific documented reasons for cancellation, from illness to accidents.

The new service takes that a step further. Passengers can now choose complete flexibility: cancel for any reason, with no justification required, and receive additional compensation beyond Seajets' standard refund policy.

With both services now available side by side, Seajets passengers can select the protection plan that suits their needs:

Seajets Total Refund Guarantee, powered by Wallbid — cancellation coverage for specific documented reasons (illness, accident, and more)
Seajets Refund Guarantee Plus, powered by Wallbid — cancellation coverage for any reason, no documentation required

Both services are underwritten by leading global reinsurers. Claims and refunds are handled by Wallbid, through its proprietary platform.

One click. Fully digital. End to end.

The entire experience is 100% digital — from the moment a passenger adds the guarantee at checkout on seajets.com, to the moment they submit a claim and receive their refund.

Through the Seajets Wallet, passengers can initiate a refund request directly from their mobile device — simply, securely, and without having to contact a call center or file physical paperwork.

"Expanding to CFAR is the natural next step in our partnership with Seajets. Passengers today want flexibility — they want to book with confidence, knowing that if their plans change, they're covered, without bureaucracy. Through our collaboration, Seajets now offers one of the most complete ticket protection experiences in European maritime tourism," said Maria Giannousa, Chief of Sales Operations & Customer Success at Wallbid.

"Passenger satisfaction and peace of mind is our priority. Adding the CFAR service to our booking platform reflects our commitment to a modern, customer-centric experience. We're proud to continue setting new standards in the Greek ferry industry, together with Wallbid," said George Stathopoulos, Commercial Manager at Seajets.

Embedded insurance, expanding the standard

What makes this launch meaningful beyond the product itself is what it signals: that embedded insurance, when built into the right customer journey, can genuinely raise the bar for an entire sector.

Ferry travel in Greece sees millions of passengers each year. Adding meaningful, frictionless protection at the point of booking — not as an afterthought, but as a seamless part of the experience — is a model that others in the industry can now look to.

Our partnership with Seajets continues to be a proof point for what embedded insurance can do in travel and transportation: drive real value for passengers, strengthen loyalty for operators, and demonstrate that protection and simplicity can go hand in hand.

The Seajets Refund Guarantee Plus, powered by Wallbid, is available directly at seajets.com during the booking process.